ZOO MED Hermit Soil Zoo Med

Prompt Shipping and Professional Packing

We have a range of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse employees will pack each item according to our strict requirements. Before shipment, all items will be thoroughly examined and safely secured. We deliver to thousands of customers each day from multiple countries. This is a sign of our determination to become the biggest online retailer on the planet. The warehouses are located situated in Europe in the same way as they are in USA.

Note: Orders with more than one item are assigned a processing time according to the item.

Prior to shipping Our team will conduct a thorough inspection on the items you purchased. The majority of orders are shipped within 48 hrs. Delivery is expected to take between three and seven days.

Returns

The stock market is always changing. It's not completely managed by us, as we're involved with several entities, including the factory and our storage. Therefore, the actual inventory could fluctuate at any moment. Be aware that it's possible for your order to run out of stock even after you've placed your order.

The policy is 30 days. If it's been more 30 days since you made your purchase and we're unable to offer you a full exchange or refund.

The item must not be used and in the original packaging. You must have the item in its original packaging.